FAQ

Everything you need to know about 2Addictive Lifestyles Training Centre, our soccer programs, parties, hire and online orders. Can't find your answer? Call (03) 9070 9080, text or call 0423 343 621, or email info@2addictive.com.au.

About the centre

Where are you located?

2Addictive Lifestyles Training Centre, 325A Bay Road, Cheltenham VIC 3192. We're a fully indoor soccer and fitness centre, so sessions run rain, hail or shine. Families come to us from across Bayside, including Highett, Sandringham, Black Rock, Beaumaris, Mentone, Hampton and Moorabbin.

What are your opening hours?

Monday to Thursday 9:00am–8:00pm, Friday 9:00am–7:00pm, Saturday 8:00am–3:00pm. Sunday 8:00am–2:00pm is by booking only (for example birthday parties and events). Extended hours are available for pre-booked sessions. Just ask.

Is there parking?

Yes. Parking is available on site and in the side street, Middleton Street.

Kids soccer programs

What programs do you run for kids?

Current times and prices are on each program page.

When do programs run?

Our afterschool programs and leagues run during Victorian school terms, and our holiday program runs during the school holidays. Program start and finish dates can differ slightly from school term dates (for example, starting in week 2), so please check the program page for exact dates.

Victorian school terms 2027

  • Term 1: Wednesday 27 January – Thursday 25 March
  • Term 2: Monday 12 April – Friday 25 June
  • Term 3: Monday 12 July – Friday 17 September
  • Term 4: Monday 4 October – Friday 17 December

School holidays (holiday program periods)

  • Summer: Saturday 19 December 2026 – Tuesday 26 January 2027
  • Autumn: Friday 26 March – Sunday 11 April 2027
  • Winter: Saturday 26 June – Sunday 11 July 2027
  • Spring: Saturday 18 September – Sunday 3 October 2027

Dates are based on the Victorian Government school calendar and may be subject to change. Not every holiday week or day will have a session. Please check the program page or contact us before planning around a date.

My child is a beginner. Is that OK?

Yes. Our afterschool program suits all skill levels. Holiday clinics welcome beginners but suit kids who already enjoy soccer and want to improve. The advanced program and leagues are for more experienced players.

What should my child bring?

Their 2Addictive training top, a drink bottle and runners or indoor soccer shoes. No outdoor soccer boots. New afterschool participants receive one training top in their first term.

Do parents need to stay?

No. Please walk your child inside at the start and come inside to collect them at the end. Want to train while you wait? Use our gym for a $15 casual entry, paid at reception.

Do I need to sign a waiver?

Yes, before your child's first session at the centre. It takes a minute online: sign the digital waiver.

What if we miss a class?

If your child's age group has only one class a week, a missed class can't be made up. If there's a second class, your child may attend it once our coaching staff confirm.

Can I get a refund?

Programs are capped and prepaid to secure your child's place, so we can't offer refunds for change of mind, scheduling conflicts, other activities, injury or a child choosing not to take part. Please check dates and times carefully before booking.

My child needs extra support. Can they join?

Please contact us before enrolling so we can talk about whether a group program is the right fit and how best to support your child.

Birthday parties

What ages are your soccer parties for?

Ages 5 to 14, with games tailored to the group. We also run soccer tournament parties for teens and adults.

How much does a party cost?

We have three packages: 1 hour, 1.5 hours and 2 hours. Pricing is per child, with a minimum of 8 and a maximum of 20 children. For a quote, tell us roughly how many kids are coming and which package you'd like through our birthday party page, or call (03) 9070 9080.

Do you provide food?

Food isn't included, so you're free to bring your own or arrange catering. Packages 2 and 3 include exclusive use of our party area for food and cake. We'll store your cake during the party. Please bring plates, cutlery and napkins, and check guests' allergies.

Can we decorate?

Yes. Balloons and small decorations are welcome. Face paint, party poppers and messy items aren't allowed.

Do parents need to stay?

The birthday child's parent or guardian must stay for the whole party and sign a waiver before it starts. Parents of guests can drop off and pick up.

What should guests wear?

Comfortable sports clothes, runners or indoor soccer shoes (no outdoor boots) and a drink bottle.

Hire and training

Can I hire the pitch or gym?

Yes. We hire our small enclosed training pitch, main indoor pitch and gym for individual training, team training, friendly games, photoshoots and corporate groups. Prices and details are on our hire page. All bookings must be confirmed with the centre.

Do you offer personal training?

Yes, for soccer players and general fitness. See personal training and our private training policy.

Online orders, apparel and teamwear

How long does delivery take?

Stock items are dispatched within 2 business days. Australia Post delivery usually takes 2–6 business days, and you'll receive tracking by email. Custom jerseys need 5–7 business days to make before they ship. Free pickup is available from the centre.

Do you ship overseas?

Yes, via Australia Post International (allow up to 14 days). Duties and taxes in the destination country are the customer's responsibility.

What is your returns policy?

If an item arrives faulty or not as described, contact us within 7 days and we'll exchange it or give store credit. Change-of-mind returns must be unused, in original packaging and received within 7 days, less shipping costs. Custom-made items (for example named jerseys) and sale items can't be returned. Email info@2addictive.com.au with your order number, the item and whether you'd like an exchange or credit. See our full refund policy.

Is your website secure?

Yes. Our store runs on Shopify with SSL encryption, and payments are processed securely. We never see or store your card details.